Start your booking

Three short steps. We qualify the job first, show you the exact fee, and only then take payment — through a secure link, never on this page.

Tell us about the job

About three minutes. Nothing is charged until you approve the fee.

Step 1 of 3
What do you need done? *

The more detail you give, the more accurate the match — and the fewer return visits you will need.

Do you own the property? *

Renters usually need the owner’s approval before work is scheduled.

Choose your booking level *

See exactly what each level includes →

Booking level
Service
One-time booking fee

This fee covers our intake, qualification, matching and scheduling. It is not the cost of the repair — the provider quotes and bills that separately.

No card details are collected on this website. We review your request, confirm the fee with you, and send a secure PCI-compliant payment link only if you go ahead.

Booking questions

Is the booking fee the cost of my repair?
No — and this is the most important thing to understand. The booking fee pays Direct Media Services for intake, qualification, provider matching, scheduling and coordination. The provider we match you with quotes and bills you separately for the actual repair or installation work, under their own terms. We do not perform home repairs ourselves.
When exactly am I charged?
At checkout, after your job details are captured and after the exact fee is displayed on screen. All pricing is disclosed prior to payment authorization. You will never be charged an amount you have not seen first.
Is this a subscription?
No. The fee is charged once per booking. There is no recurring billing, no auto-renewal and nothing to cancel later.
What happens if you cannot find me a provider?
You get a full refund of the booking fee. The same applies if we cannot schedule the appointment, if you cancel before a provider is matched, or if the fee was charged in error. See the Refund & Cancellation Policy for the complete terms.
Do you perform the work yourselves?
No. Direct Media Services is a customer intake, qualification and appointment scheduling company. Every job is performed by an independent, licensed third-party provider. We are not a contractor and we are not a home warranty underwriter.