Transparent pricing. No surprises.
Booking and enrollment fees run $89 – $149 per transaction — and every dollar is shown to you on screen before any payment is authorized.
Choose the booking level that fits the job
Each fee is a one-time charge per booking. One-time, per booking. Not a subscription. Never charged before you see the exact amount.
- Full intake of your job details
- Serviceability & qualification check
- Matched to a licensed, insured provider
- Appointment scheduled & confirmed by email
- Next-available scheduling window
- Everything in Standard
- Front-of-queue placement
- Enhanced provider verification (license + insurance re-checked)
- Confirmation by email and phone
- Same-day matching when availability allows
- Everything in Priority
- A dedicated booking coordinator
- Full onboarding & plan/service matching
- Free rescheduling assistance
- Follow-up until the visit is completed
What this fee is — and what it is not
Your booking or enrollment fee pays Direct Media Services, LLC for intake, qualification, provider matching, scheduling and coordination.
It is not payment for the home repair or installation itself. The independent provider we match you with quotes and bills separately for the work they perform, under their own terms. We do not perform home repairs or installations, and we do not underwrite home warranty contracts.
Exactly what your fee covers
| Service component | What we do | Included in |
|---|---|---|
| Job intake | We capture the job, the property details, your availability and your preferences in one structured pass. | All plans |
| Qualification & verification | We confirm the job is serviceable in your ZIP, check the details a provider needs, and screen out incomplete requests. | All plans |
| Provider matching | We route your job to a provider in our network who is licensed and equipped for that specific trade. | All plans |
| Scheduling & confirmation | We agree a date and time window with both sides and confirm it in writing. | All plans |
| Priority queue & re-verification | Your job jumps the queue and the provider’s license and insurance are re-checked before we match. | Priority & Premium |
| Dedicated coordinator | One named person owns your booking end to end, including rescheduling. | Premium only |
Disclosed upfront
The exact amount is displayed to you before payment is authorized. Always.
Secure payment
Paid through a PCI-compliant link our team sends you. No card details are entered on this website.
Clear refund policy
Full refund if we cannot match or schedule you. Read the policy →
Answered plainly
Is the booking fee the cost of my repair?
When exactly am I charged?
Is this a subscription?
What happens if you cannot find me a provider?
Why is there a range from $89 to $149?
What payment methods do you accept?
How will the charge appear on my statement?
Ready to book?
Start your request now. Your fee is shown clearly before any payment is authorized, and refunded in full if we cannot match you.
$89 – $149 one-time booking fee · disclosed before payment · not the cost of the repair